Prior to the outbreak of COVID-19 and the uncertainty that comes with global economic slowdowns, companies and governments across the world continued to struggle with inefficiencies in manual processes throughout their organizations. Processes such as compiling, distributing, and generating reports, internal audit procedures, and onboarding and offboarding employees, are not only time consuming but often come with higher than acceptable error rates due to typos, missing information, and tired eyes.
Recent events have caused immense strain on the budgets of public and private sector organizations. It is more important than ever to do more with less while continuing to ensure tasks are completed, accurate reporting is provided, customers are satisfied, and employee’s time is used most effectively. To achieve these objectives more efficiently, companies such as Nielsen, Coca Cola, and KeyBank have employed a new technology called Robotic Process Automation (RPA). RPA is a technology that uses low code software robots to complete tasks in applications rather than having humans perform tedious, repetitive work, and can reduce the need for time consuming tasks to be performed manually. It is important to clarify that RPA bots are not walking, talking robots… but they may be even more efficient and easier to use!
Configuring RPA bots enables companies to deploy a robotic workforce that can work 24/7 to ingest data, download internal and external content for processing, and trigger emails or reminders. RPA robots work well with outdated legacy systems and can help them communicate using API calls, replacing the need for costly software replacements or complex modifications.
If your organization is experiencing any of the following challenges, RPA may be an excellent technology to consider adopting!
Implementing RPA can save organizations and governments time and money and should be considered a great option to target manual and repetitive processes. With all the hype, news, and applications for RPA some questions remain: What are the most common use cases for RPA? What are innovative approaches to apply RPA? What other emerging technologies can be integrated with RPA to solve complex problems? How should an organization identify and prioritize the best use cases for RPA in their environment? How to get started with your RPA program? How to scale and govern RPA for the long haul? Stay tuned to this blog for my take on how your organization can answer these questions.
Ryan Crew is a Senior Technology Consultant at Ignyte Group with practical experience designing, building, and maintaining process automations in the financial, transportation, and healthcare industries. Ryan is interested in closing knowledge gaps regarding automation and providing clear and concise roadmaps towards the successful implementation of emerging digital technologies. Ryan is a certified UiPath Developer, Automation Anywhere RPA Professional, and Professional Scrum Master (PSM).
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