Assessment and Selection
Transforming the Legislative Constituent Management Process
Government Stakeholders Interviewed
User Pain Points Identified
Potential Vendors Evaluated
When a governing body recognized that their current systems and processes could no longer keep up with constituents, they called on Ignyte to assess their current environment and develop a modernization roadmap.
The Client
Ignyte's client provides comprehensive support services and business solutions for the nation's largest legislative body. The organization provides administrative, technical, and operational solutions that enable legislative activities.
The Challenge
Our client maintains a complex network of vendors that provide correspondence services. This fragmented model resulted in dated solutions that resulted in costly bottlenecks. The current solutions failed to leverage market-leading technology to streamline correspondence.
1990 K St NW Suite 5R
Washington, DC, 20006
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