Assessment and Selection

Transforming the Legislative Constituent Management Process

Government Stakeholders Interviewed

User Pain Points Identified

Potential Vendors Evaluated

When a governing body recognized that their current systems and processes could no longer keep up with constituents, they called on Ignyte to assess their current environment and develop a modernization roadmap.

The Client

Ignyte's client provides comprehensive support services and business solutions for the nation's largest legislative body. The organization provides administrative, technical, and operational solutions that enable legislative activities.

The Challenge

Our client maintains a complex network of vendors that provide correspondence services. This fragmented model resulted in dated solutions that resulted in costly bottlenecks. The current solutions failed to leverage market-leading technology to streamline correspondence.

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