Our client is a national health organization with 15,000+ employees across the U.S. This organization is responsible for medical research, clinical trials, and providing public healthcare services at a nationwide scale.
The client used email, spreadsheets, and paper to conduct daily business on an $800M contract. This process was extremely time-consuming, with papers often misplaced or filed incorrectly, emails overlooked due to the vast quantity, and severe human error on spreadsheets.