The Client

Ignyte's client operates and manages transit services for one of the largest metropolitan areas in the U.S. The agency oversees over $1B in capital funding to strengthen the safety, reliability, and state of good repair of infrastructure.

The Challenge

Our client used an outdated and inefficient system to assign maintenance work. Limited staffing resources caused delays in completing maintenance work, incurring heavy project costs. Ignyte was tasked with building a new solution to assign personnel as quickly as possible.