Ignyte's client operates and manages transit services for one of the largest metropolitan areas in the U.S. Its Strategic Initiatives group works cross-functionally to transform the way groups do business, allow with an eye towards safety, service, and efficiency.
The client receives funding from several jurisdictions and government partners. With these conflicting interests, the client struggled to generate consensus around one cohesive mission and vision for how to achieve its objectives and sustainably chart its path forward.